Customer Information is most important to know about the customer’s demographics, geographic, financials, preferences, livelihood and the relationship they already have with a MFI / banks Individuals are in a position to offer them the right solutions at the right time.
IMS enable MFI’s to Collect the Customer Data at his/her door step with Jio – tagging this gives the real image of customer livelihood and it is aadhar enable system which take all the information
IMS is leverage with latest technologies like Geo Tagging which provides the real time status of particular data in the form of where it is as it is by recording the particular location longitude and latitude data.
IMS guide the way to reach the particular location which makes this any time reach to any member as per recorded data and reduce the dependency on man power.
IMS is integrated with AADHAR verification system which reduced the KYC risk by automated process of verification with thumb recognition or by aadhar number.
Advance operational efficiencies and user experience by enabling availability of frequently used functions on a single console. The Dashboard design empower MFI to personalize the dashboard for various roles to enhance user productivity.
IMS has a built-in integrated financial and accounting management system that effectively serves MFI with multiple branches and profit centers.
The integrated general ledger module supports real-time online updating of transactions and allows real time generation of statements that show the MFI’s financial position. At the same time, the transaction manager auto-generates all batch and online transactions while processing large transaction volumes, complete with validations & defined checks.
The customer analytics module supports operations with comprehensive intelligence, ranging from data acquisition to reporting and analysis, leveraging quantitative modeling techniques and multi-dimensional reporting. It provides critical information such as customer attrition scores or profitability measures to help develop a clear picture of the customer. This information can also be extended to front-end applications or combined with online tacit information to help make timely and effective decisions. There is also the flexibility to pick and choose specific customer analytics functions, relevant to the business, across the customer life-cycle
IMS Mobile app motivates it’s associates to improve there performance by real time growth achievment it facilitates associates to Open new membership, collect the Recurring Contribution, open One Time Contribution account, collect Loan Repayment by members and more.